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Claims & appeals

How do I file a complaint (also called a "grievance")?

Find out how you can file a complaint (also called a "grievance") if you have a concern about the quality of care or other services you get from a Medicare provider. Contact your State Health Insurance Assistance Program (SHIP) for local, personalized Medicare counseling.

How do I file a claim?

Get information on how and when to file a claim for your Medicare bills (sometimes called "Medicare billing"). You should only need to file a claim in very rare cases.

How do I check the status of a claim?

Learn about several ways to check the status of a Medicare claim, like, your Medicare Summary Notice (MSN), your Explanation of Benefits (EOB), Medicare's Blue Button, or by contacting your Medicare Advantage plan or Medicare Prescription Drug Plan.

How do I file an appeal?

How to appeal a coverage or payment decision made by Medicare, your health plan, drug plan or Medicare Medical Savings Account (MSA) Plan

Your right to a fast appeal

Learn how to get a fast appeal for Medicare-covered services you get that are about to stop.

Your Medicare rights

Understand your Medicare options, rights, and protections.

Get Medicare forms

Access forms for permission to share your personal health information, filing an appeal, applying for Medicare, and requesting medical payment.

Authorization to Disclose Personal Health Information form

Access an electronic form so that someone who helps you with your Medicare can get information on your behalf.