Replacing lost Medicare cards in a disaster or emergency

I have Original Medicare

If you need to replace your Medicare card because it’s damaged or lost, sign in to your account to print an official copy of your Medicare card. If you don’t have an account, visit to create one. 

If you temporarily or permanently change your address, visit your online my Social Security account

Or, call 1-800-772-1213 (TTY: 1-800-325-0778).


I have a Medicare Advantage Plan, another Medicare health plan or a Medicare Prescription Drug Plan

Generally, you can find your plan's contact information on your plan membership card. Or, you can search for your plan's contact information.  You can also 

call us at 1-800-MEDICARE (1-800-633-4227).


Go back to the Getting care & drugs in disasters or emergencies main page.