Step 4

Helpful tools

We offer lots of other features to help you throughout your Medicare journey. If you find yourself with questions, visit often – we’re here to help you get answers.

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Review coverage options & find plans

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Get help with drug costs

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Find services, providers, medical equipment, & suppliers

  • Find care providers – Search for and compare providers, like nursing homes, hospitals, doctors, dialysis facilities and other providers. Enter your location to search for local providers and services. To get more personalized results, filter by items that are most important to you, like distance and quality ratings.
  • Find medical equipment and suppliers – Enter your ZIP code to find medical equipment and suppliers near you. Check if they work with Medicare.
  • Is my test, item, or service covered? – Enter an item, like blood sugar monitors or hospice care, to find out if Medicare covers it. Download our free “What’s covered?” mobile app, available on both the App Store and Google Play.
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Talk to someone

Live chat with us, and find local organizations that can help answer your Medicare questions. You can also:

  • Call us at 1-800-MEDICARE (1-800-633-4227). Help from Medicare is available 24 hours a day, 7 days a week, except some federal holidays. TTY users can call 1-877-486-2048.
  • Contact your local State Health Insurance Assistance Program (SHIP) – Get free personalized health insurance counseling. SHIPs aren’t connected to any insurance companies or health plans.
SHIP staff and trained volunteers work hard to help you with these and other Medicare questions, like:
  • Your Medicare rights
  • Billing problems
  • Complaints about your medical care or treatment
  • Comparing and joining plans
  • How Medicare works with other insurance
  • Finding help paying for health care costs
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Do more with your Medicare account

Create your secure Medicare account to access your information, check processed claims, and much more.