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Replacing lost Medicare cards during disaster or emergency

I have Original Medicare

Visit Social Security if you have Original Medicare and need to replace your lost or damaged Medicare card. Or, call 1-800-772-1213 (TTY: 1-800-325-0778).

Also, contact Social Security if you temporarily or permanently change your address.

I have a Medicare Advantage Plan or other Medicare health plan

Contact your plan to replace a lost or damaged membership card of you have one of these:

  • A Medicare Advantage Plan
  • Another Medicare health plan
  • A Medicare Prescription Drug Plan

Get your plan's contact information from a Personalized Search (under General Search), or search by plan name. You can also call us at 1-800-MEDICARE (1-800-633-4227). 

More about getting care in a disaster or emergency

Do you live in a disaster or emergency area?

Seeing your doctor in a disaster or emergency

Getting your prescriptions in a disaster or emergency

Paying your premium in a disaster or emergency

Getting dialysis in a disaster or emergency

Getting cancer treatments in a disaster or emergency

Replacing lost or damaged equipment or supplies in a disaster or emergency