Skip Navigation

Replacing lost Medicare cards during disaster or emergency

I have Original Medicare

If you have Original Medicare and need to replace your lost or damaged Medicare card, visit Social Security, or call 1-800-772-1213 (TTY: 1-800-325-0778).

Also, contact Social Security if you temporarily or permanently change your address.

I have a Medicare Advantage Plan or other Medicare health plan

If you have a Medicare Advantage Plan, other Medicare health plan, or a Medicare Prescription Drug Plan, contact your plan to replace a lost or damaged membership card. Get your plan's contact information from a Personalized Search (under General Search), or search by plan name. You can also call us at 1-800-MEDICARE (1-800-633-4227). 

More about getting care in a disaster or emergency

Do you live in a disaster or emergency area?

Seeing your doctor in a disaster or emergency

Getting your prescriptions in a disaster or emergency

Paying your premium in a disaster or emergency

Getting dialysis in a disaster or emergency

Getting cancer treatments in a disaster or emergency

Replacing lost or damaged equipment or supplies in a disaster or emergency