New Medicare card

What is it? 

All people with Medicare should have received new Medicare cards. These new cards have a new Medicare Number that's unique to each person with Medicare, instead of their Social Security Number.

When should I get it? 

You should now have your new Medicare card.

If you haven't received your card, you should:

  • Look around the house for any old or unopened mail. Your new Medicare card will come in a plain white envelope from the Department of Health and Human Services.
  • Sign in to to get your number or print your official card.  If you don’t have a account yet, visit to create one.
  • Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. There may be something that needs to be corrected, like your mailing address.

Sign up to get emails for reminders and tips about Medicare.

Who sends it? 


What should I do when I get this card? 

  • Destroy your old Medicare card and start using your new card right away. Your Medicare coverage and benefits stay the same.
  • Keep using your Medicare Advantage Plan ID card if you’re in a Medicare Advantage Plan, like an HMO or PPO.
  • Carry your new Medicare card with you. Doctors, other health care providers, and facilities know it’s coming and will ask you for it.

Download a sample

New Medicare Card letter [PDF, 793 KB]

Publication, product, or other number

Not available at this time

Unofficial name

New Medicare card