Filling a prescription without your new plan card

If you go to the pharmacy before your drug plan card arrives, you can use any of these as proof of your drug plan enrollment:

  • The acknowledgement, confirmation, or welcome letter you got from the plan.
  • An enrollment confirmation number you got from the plan, and the plan name and phone number.
  • A copy of your official Medicare card that you can print by logging in (or creating) your secure Medicare account.

If you don't have any of these items, your pharmacist may be able to get your drug plan information. You'll need to provide your Medicare Number or the last 4 digits of your Social Security Number.

If your pharmacist can't get your drug plan information, you may have to pay 

out-of-pocket costs

 for your prescriptions. If you do, save your receipts and contact your plan to get your money back.

Find out who to call about Medicare options, claims and more.