Dec 17, 2019

Use your new Medicare card now

By now, you should have your new Medicare card—with your new Medicare Number. 

Make sure you bring your card to any appointments with your doctors, so they have your new number in their systems. Doing so will help us process your claims.  You can only use your old card and Medicare Number to get health care services until December 31, 2019.

If you’re in a Medicare Advantage Plan (like an HMO or PPO) or a Medicare Drug Plan, use your Plan ID card whenever you need care or prescriptions. However, you should also carry your Medicare card—you may be asked to show it so your doctor can make sure your new number is in their system.

Continue to beware of scams! New numbers can still be used to commit health care fraud. Protect your Medicare card just like your credit cards. Only give your Medicare Number to doctors, pharmacists, other health care providers, your insurer, or people you trust to work with Medicare on your behalf. Medicare will never call you uninvited and ask for your Medicare Number or other personal information. Don’t give your Medicare Number to anyone who calls you and asks for it. If Medicare learns that your Medicare number has been compromised, you’ll get a new card with a new number and a letter explaining the situation.

Learn more about how you can fight Medicare fraud.

You can always print your official new Medicare card and find your Medicare Number with your account. If you have questions about your new Medicare card, call 1-800-MEDICARE.