You’ve been using technology more and more in your everyday lives. As a result, you have a growing need for fast, easy-to-use, seamless, and personalized experiences online.
eMedicare is here to give you access to accurate and valuable information, presented in ways that make sense. Whether you choose to interact with Medicare online, on the phone, or through other channels, our goal is to make sure you have personalized guidance to make good decisions about your health care and coverage.
To meet these needs and provide the level of customer service that you’ve come to expect, we’re working to update and improve the Medicare resources you know and trust. We’re building these improvements based on data from millions of interactions, feedback that you give us, and targeted research. And as always, we’ll continue to ensure that your personal information is safe and secure.
We’ve already started some of these improvements – have you noticed? If you have or make a personalized account at Medicare.gov, and you’ve gotten your new Medicare card in the mail, you can go online anytime to log in and view or print a copy of your card. No more waiting for a replacement in the mail if your Medicare card takes an unexpected turn through the rinse cycle! Also, in your Medicare & You handbook this fall, we’ve included some new charts to give you a simple overview of the types of coverage choices available in Medicare.
These are just a couple of early changes, and there are more on the way. We’re committed to giving you a seamless Medicare experience, whether you’re looking for quick answers online or comparing costs and coverage in different health plan options. To stay on top of eMedicare improvements and other important news from Medicare, sign up for our email list and follow us on Facebook.