State websites and contact information
On this page you'll find contact information for each state and territory. We provide information (where available) so that you can: 1) file a complaint about a nursing home; and 2) find additional nursing home information provided by a state.
File a complaint
When should I file a complaint?
You should file a complaint if you're concerned about the health care, treatment, or services that you or another person got or didn't get in the nursing home. Some reasons for filing a complaint would be abuse, neglect, poor care, not enough staff, unsafe or unsanitary conditions, dietary problems, or mistreatment.
Where should I file a complaint?
You should file the complaint with your State Survey Agency. The State Survey Agency has regulatory responsibility for all the nursing homes in the state.
Who should file a complaint?
Anyone with knowledge or concerns about the care of a resident in a nursing home may file a complaint with their State Survey Agency.
How do I file a complaint?
You may file a complaint with your State Survey Agency by any means available to you, including mail, telephone, fax, on-line, or in person.
Some states have online complaint forms available (see the table below). If your state doesn't have its own complaint form, you may use this template form to make sure you have all the information you need. You don't need to use this template or limit your information to what’s on the template.
State websites with nursing home information
States might provide additional information that isn't provided by the Centers for Medicare and Medicaid Services (CMS). We have attempted to provide up-to-date links to the state websites where they're available.
Disclaimer: The pages in this section contain external links that are neither the responsibility nor under the control of the Centers for Medicare & Medicaid Services (CMS) or the U.S. Department of Health and Human Services (DHHS). Neither CMS nor DHHS can attest to the accuracy, currency, or comprehensiveness of the information on any other site pages. Such data are entirely the responsibility of the Webmaster of the website visited. Furthermore, CMS and DHHS don't endorse any commercial products or services that might be mentioned on these sites.