The Centers for Medicare & Medicaid Services (CMS) is a branch of the U.S.
Department of Health and Human Services. CMS is the federal agency that
administers the Medicare program and monitors the Medicaid programs offered by
each state. English and Spanish-speaking Customer Service Representatives (CSRs)
at 1-800-MEDICARE can answer your questions. 1-800-MEDICARE CSRs can give you
information about Medicare coverage and costs, health plan options, and your
Medicare claims. For example, 1-800-MEDICARE CSRs can:
- Answer general Medicare questions
- Order Medicare publications for you
- Help you compare Medicare health plans, Medigap policies, and prescription drug
plans
- Answer questions about your claims and other insurance coverage
- Check your eligibility for certain preventive services
- Give referrals to helping agencies and partners such as State Medicaid agencies
- Help you find a participating Medicare provider
- Help you find and compare hospitals, home health agencies, nursing homes, and
dialysis facilities in your area
For more information, please see our Fact Sheet on
'Where to Get Your Medicare Questions Answered'.
CMS Contact Information
1-800-MEDICARE (1-800-633-4227) 24 hours, 7 days a week, including some federal
holidays.
TTY/TDD users can call 1-877-486-2048. However, the interactive phone system is
available 24 hours every day of the year.
Mailing Address
Headquartered in Baltimore, Maryland, CMS' Postal Service mailing address
is:Centers for Medicare & Medicaid Services, 7500 Security Boulevard, Baltimore
MD 21244-1850