Measuring agency performance
Home Health Compare has 2 kinds of quality measures:
- Process of care measures (also known as process measures)
- Outcome of care measures (also known as outcome measures)
Process of care measures tell you how often an agency gave the recommended care like checking patients for depression at the beginning of an episode of care. A rate of 88% means that the agency provided the recommended process of care in 88% of their home health episodes of care.
Outcome of care measures tell you about the results of the care an agency provided. For example, by the end of an episode of care, did the patient’s ability to ambulate improve? A rate of 88% means that the agency achieved that outcome in 88% of their episodes of care.