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Prescription Drug Coverage - Help Is Here

If you are already enrolled in a drug plan and have questions, help is here.

  • " If the drug you take is not covered, your pharmacist, doctor, and plan can work together to get the help you need.
    1. Ask your pharmacist to identify a generic or other alternative drug your plan covers.
    2. Call your doctor to discuss the alternatives your pharmacist suggests.
    3. Ask your plan for an exception, if needed.
    4. Ask your plan for an expedited review, if urgent.
    5. Ask your plan if they will cover a temporary supply of the drug you use, while they review your request.

  • If you have a Medicare Prescription Drug Plan and are having problems filling your prescription because the pharmacy can't confirm you are enrolled in a Medicare Prescription Drug Plan, help is here. (PDF, 28 KB)

  • If you have a Medicare Prescription Drug Plan and are having problems filling your prescription because the pharmacy can't confirm you qualify for extra help, help is here. (PDF, 19 KB)

  • If you are a pharmacist having problems with claims or dual eligible beneficiaries, help is here. (PDF, 24 KB)

Want to Learn More About the New Medicare Prescription Drug Coverage?

Extra Help!

Check our answers to Frequently Asked Questions

Or call for live help:

1-800-MEDICARE
(1-800-633-4227)
TTY: 1-877-486-2048

24 hours a day, 7 days a week!

Page Last Updated: October 30, 2009

 

 
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