Claims & appeals

How do I file a complaint (grievance)?

Find out how you can file a complaint (also called a "grievance") if you have a concern about the quality of care or other services you get from a Medicare provider. Contact your State Health Insurance Assistance Program (SHIP) for local, personalized Medicare counseling.

How do I file a claim?

Get information about how to file a Medicare claim for covered services and supplies using the Patient Request for Medical Payment form (CMS-1490S). Check your Medicare Summary Notice (MSN) to make sure claims are filed timely.

Check the status of a claim (MyMedicare.gov)

Log into MyMedicare.gov to get information about your Part A and Part B claims.

How do I file an appeal?

Learn how to appeal a coverage or payment decision made by Medicare, your Medicare health plan, Medicare Prescription Drug Plan or Medicare Medical Savings Account (MSA) Plan.

Your right to a fast appeal

Learn how to get a fast appeal for Medicare-covered services you get in a hospital, skilled nursing facility, home health agency, comprehensive outpatient rehabilitation facility, or hospice that are about to stop.

Your Medicare rights

Understand your Medicare options, rights, and protections.

Get Medicare forms

Access forms for permission to share your personal health information, filing an appeal, applying for Medicare, and requesting medical payment.

Authorization to Disclose Personal Health Information form

Access a form so that someone who helps you with your Medicare can get information on your behalf.