Ask Medicare provides a wealth of national resources, information, and decision-making tools. But if you need one-on-one help or local support and resources, the sites listed below can help provide practical, immediate assistance.
General Information and Assistance
To get your Medicare questions answered directly, call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-800-318-2048. Questions about billing should first be directed to the health care provider who delivered the care or services.
For comments or suggestions to the 'Ask Medicare' Caregiver website please email us at Campaigns@cms.hhs.gov.
Financial Support Resources
To get eligibility information about Federal and/or state programs including Social Security, Medicaid, in-home services, pharmacy programs, and food stamps, explore the National Council on Aging’s Benefit Check Up site.
To get free, personalized health insurance counseling, including information on programs for people with limited income and resources, contact your State Health Insurance Assistance Program (SHIP) through medicare.gov.
The National Clearinghouse for Long-Term Care Information offers support for caregivers of aging and seriously ill individuals.
Plan for long-term care
For information about localized services and practical support, visit the Administration on Aging’s Eldercare Locator Tool or call 1-800-677-1116 to find out how to contact your local Area Agency on Aging.
Eldercare Locator Tool