Medicare Beneficiary Portal - MAC Browser Help

System Compatibility Check:  
Browser Version Info:  

Mac User Browser Requirements

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The chart above identifies your operating system and browser version.  The Medicare Beneficiary Portal is accessible from a variety of operating systems and web browsers.  However, only certain browsers are supported for each operating system.   Please view the chart below to determine the browser you need to have (based on your operation system) for utilizing the Medicare Beneficiary Portal as a Mac user.

Operating System Browser  
MAC OS 9 Internet Explorer 4.0 through 5.1.7 Supported
MAC OS 9 Mozilla Not Supported
MAC OS 9 Netscape 4 Not Supported
MAC OS 9 Opera Not Supported
MAC OS X Internet Explorer 5.0 through 5.2.3 Supported
MAC OS X Mozilla Not Supported
MAC OS X Netscape 7.2 Not Supported
MAC OS X FireFox 1.0 Not Supported
MAC OS X Opera Not Supported
MAC OS X Safari 1.2.4 Not Supported

Potential Error Message for Internet Explorer Users:
When a Mac user clicks the login button or continue button (during registration), the following error message will appear.

Object doesn't support this property or method. Do you want to continue running script on the affected page?

Please click the "Yes" button to continue the login or registration process.

Note: Using older browsers, non-compatible browsers or disabling browser features, such as JavaScript, may reduce functionality in the Medicare Beneficiary Portal.


How do I determine which browser I am using?

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If you feel that the chart above is inaccurate, you can manually check your browser version by following the steps below:

Windows 95/98/2000/XP Macintosh

From your browser, go to the Help menu and choose "About...."
A screen will appear showing which browser and version you are using
.

From your browser, go to the Apple menu. Choose either "About Netscape" or "About Internet Explorer." A screen will appear showing which browser and version you are using.


How do I upgrade to another browser?

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To view this site at optimum levels, it is recommended that you use Internet Explorer 5 or above OR Netscape 6 or above. If you would like to download the latest version of one of these browsers please click on one of the links below.

Microsoft Internet Explorer Graphic Download Internet Explorer for:

Windows 95/98/NT
Macintosh PowerPC
Netscape Graphic

Download Netscape Navigator for:


Windows 95/98/NT


Page Revised: December 22, 2004

 
  Centers for Medicare & Medicaid Services |  U.S. Department of Health and Human Services